TRENITALIA (Italian Trains)
89 20 21: Call Center active every day, 24 hours a day
For purchases, booking changes and refunds, information and assistance from CartaFreccia and Trenitalia.com
If you are abroad and want to contact the call center, you can use the number +39 06 68 47 54 75, active every day from 7:00 to 23:59. From 00:00 to 6:59 you can leave a message on your voicemail. You will be contacted by an operator starting at 7 the following morning.
06 30 00: Call center active every day, 24 hours a day
For information on timetables, on train circulation, on arrival or departure platforms, booking changes, request for reimbursement or information on conciliation, accompanying service booking, listen to Radio FS News with the latest news on railway traffic and book an assistance service for customers with reduced mobility (from 07.00 to 21.30 every day).
The same services are available under the number 199 89 20 21
800 90 60 60 or 02 32 32 32: Call center for customers with reduced mobility
Contact one of the 14 Blue Rooms from 6:45 am to 9:30 pm every day, including holidays, via:
Toll-free number 800 90 60 60 reachable from landline;
National number at ordinary rates 02 32 32 32 reachable from landlines and mobile phones.
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